With the holidays and family get-togethers on the horizon this month, in this edition, one of First in Service’s clients is telling us all about her family’s recent trip to Egypt and Jordan—which included three generations traveling together! Speaking of trips, sometimes the best way to enjoy a business trip is to add some fun: Our co-founder, Erika, gives us the lowdown on her recent trip to Australia, where she did just that. And, finally, with Thanksgiving just a few days away we’re sharing a few favorite recipes—from F1S offices around the world. Happy Thanksgiving from our F1S family to yours!
Seasoned corporate travel specialist Joseph Vengersammy laughs at how years ago a chance meeting over cocktails forever changed his fate, career and future role in global conservation.
He had just immigrated to the British Virgin Islands from his native Guyana to further his teaching career. Suddenly he found himself being offered a job by a travel agency executive. He remembers, “I forgot about teaching pretty quickly. The intrigue of travel just took over.”
Eventually he moved through the ranks and took over managing the office. His next move was to New York, where he honed his corporate travel agency experience with an in-house job at ABC Television, as well as at well known travel agencies. His move to F1S in 2002 was equally serendipitous.
He explains, “An old client called saying he had just taken up a job running the Jane Goodall Institute and wanted me to handle the travel account. The next thing I knew I was working with one of the most important leaders in global conservation. I mean, Dr. Goodall’s mission is to save the planet!”
Being a travel manager for NGOs is very involved, requiring knowledge of specific guidelines and government travel grants. For Joseph, the reward is being part of the mission for good. “When I see a news clip of Dr. Goodall beside an Arctic glacier, or in Africa releasing a rehabilitated orphaned chimpanzee into the Congolese jungle, or celebrating World Peace Day with children in a Nepalese village, I know I was part of that mission. I made it possible. It’s been incredibly motivating.”
Joseph is quick to add that all of his clients, whether they are NGOs or not, offer him a sense of accomplishment. “Whether it’s a client on a business trip or a family cruise, you have to understand what they want, so you can adequately anticipate and satisfy their needs. Nothing beats the feeling of success from a satisfied client. That feeling never gets old.”